Electrical Vehicle (EV) Non-Residential

Electrical Vehicle (EV)
Charging Infrastructure Procedures for
Non-Residential Customers

Starting May 27, 2024, all local utilities will follow a streamlined process for EV charging connections making it easier to set up new charging stations and support the adoption of electric vehicles in Ontario.

Procedure is applicable to:

non-residential customer applications including Level 2 and Level 3 charging stations, such as publicly accessible direct current fast charging stations, workplace charging, charging stations used for commercial EV fleets and charging installations for multi-unit residential or commercial buildings, where the EV chargers are owned or operated by the building owner or a third-party charging provider; and
the primary purpose of the new or expanded connection must be specific to an electric vehicle charging station.

Benefits of EV Charging Infrastructure include:

streamlined procedures that all local utilities must follow for installing and connecting new EV charging infrastructure including the implementation of standardized forms, timelines, and information requirements which will make it easier for EV charging providers to deploy chargers in all regions of the province.
increased accessibility to public EV charging stations across the province.
changing the province’s electricity infrastructure to support the adoption of electric vehicles in Ontario.

Thinking of EV Charging Infrastructure (EVCI) project?

This is applicable to Electric Vehicle Supply Equipment (EVSE) connections including, but not limited to non-residential customer applications, including Level 2 and Level 3 charging stations. Northern Ontario Wire Inc.’s specific requirements for the Electrical Vehicle Supply Equipment (EVSE) connections are outlined under - Appendix E - of the Conditions of Service.

If you are considering an Electric Vehicle Charging Infrastructure (EVCI) project and intend to connect an EVSE to Northern Ontario Wires Inc.’s distribution system, before you start work or purchase equipment, please review the details in the Ontario Energy Board’s “Electric Vehicle Charge Connection Procedures” document here. You will need to submit an EV Preliminary Consultation Information Request (EVPCIR) (Step 1) then followed by a Connection Request Form (Step 2).

PRELIMINARY CONSULTATION (Step 1)

You will need to request a preliminary consultation by completing an EV Preliminary Consultation Information Request (EVPCIR) form. The purpose of the preliminary consultation is to provide high-level connection feasibility information to a customer who has uncertainties regarding site selection for the EVSE, or those who are unsure about committing to EVSE installations.

To initiate a preliminary consultation, you will need to email a completed EV Preliminary Consultation Information Request (EVPCIR) form to customercare@nowinc.ca. A copy of this form is available here. Northern Ontario Wires Inc. will review and respond with an Electric Vehicle Preliminary Consultation Report (EVPCR) within 15 calendar days of receipt of a complete EVPCIR.

CONNECTION REQUEST (Step 2)

If you wish to connect an EVSE to Northern Ontario Wires Inc.’s distribution system, you must email a completed Service Request Application, available here, along with the requested information to customercare@nowinc.ca. Once received, Northern Ontario Wires Inc. will review and respond within 15 calendar days confirming if the Connection Request submission is deemed complete or if additional information is required.

OFFER TO CONNECT (Step 3)

Once the Connection Request submission is deemed complete, Northern Ontario Wires Inc. will provide an Offer to Connect (OTC) within 45 calendar days of receipt of the complete Connection Request submission.

FORMS & LINKS

Electrical Vehicle Charging Connection Procedures (EVCCP)

EV Preliminary Consultation Information Request (EVPCIR)

Service Request Application Form

Conditions of Service

Resources